Privacy Policy

Kalory Sweets & Namkeen (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting the personal and business information collected through our Stock and Billing Management System (“System” or “Service”).

This Privacy Policy explains how we collect, use, store, and protect information when you use our System.

1. Information We Collect

Depending on how you use the System, we may collect the following information:

Customer Information

• Customer name
• Mobile number
• Email address, where applicable
• Billing and delivery address
• Purchase and transaction details
• Payment-related information necessary to process or record transactions

Business Information

• Product and stock details
• Purchase and sales records
• Supplier information
• Inventory quantities
• Pricing and discount information
• Tax and billing information
• Employee or staff information entered by authorized users

System Information

We may also collect limited technical information such as:

• Login credentials and user account information
• Device or browser information
• IP address
• System activity and access logs
• Error and performance information

2. How We Use Information

We may use collected information to:

• Create and manage invoices and bills
• Maintain stock and inventory records
• Process and record sales and purchases
• Manage customers and suppliers
• Maintain accounting and transaction records
• Provide and improve the System
• Maintain system security
• Prevent unauthorized access, fraud, or misuse
• Provide customer support
• Comply with applicable legal, tax, accounting, and regulatory requirements
• Communicate important information regarding the System

3. Payment Information

Where payments are processed through third-party payment providers, payment information may be handled directly by the applicable payment service provider.

We do not intend to store complete debit card, credit card, CVV, PIN, or banking passwords on our System unless specifically required and lawfully permitted.

Users should review the privacy policies of applicable payment providers for information about how they handle payment data.

4. Sharing of Information

We do not sell or rent personal information to third parties.

Information may be shared only when reasonably necessary, including with:

• Authorized employees or users of the System
• Technology and hosting service providers
• Payment service providers
• IT, security, accounting, or support service providers
• Government authorities or regulators where required by law
• Professional advisers where necessary for legitimate business purposes

Third parties receiving information are expected to use it only for the purposes for which it was provided and in accordance with applicable requirements.

5. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no electronic storage or transmission system can be guaranteed to be completely secure. Users should therefore also take appropriate steps to protect their account credentials and devices.

6. User Accounts and Passwords

Where the System requires an account, users are responsible for:

• Keeping usernames and passwords confidential
• Not sharing login credentials with unauthorized persons
• Logging out of accounts when appropriate
• Informing the Company of suspected unauthorized access

We may restrict or suspend access where we reasonably believe an account has been compromised or misused.

7. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the System and related services
• Maintain business and transaction records
• Meet accounting and tax requirements
• Resolve disputes
• Prevent fraud or misuse
• Comply with applicable laws and regulations

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal and business requirements.

8. Cookies and Similar Technologies

If our website or application uses cookies or similar technologies, these may be used to:

• Maintain login sessions
• Remember user preferences
• Improve system functionality
• Analyze system performance
• Enhance security

Users may be able to control cookies through their browser or device settings. Disabling certain cookies may affect some System functionality.

9. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent where processing is based on consent
• Raise concerns regarding the handling of your information

Requests may be subject to verification and applicable legal or contractual requirements.

10. Business and Customer Data

Information entered into the Stock and Billing Management System may belong to Kalory Sweets & Namkeen, its customers, suppliers, employees, or other business partners.

Authorized users are responsible for ensuring that information entered into the System is accurate and that they have the necessary permission or lawful basis to provide such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be made available through the relevant website, application, or System. The updated policy will become effective from the date stated in the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us: